Is the Yard app mandatory for Port Operators?
Absolutely not. You can use any type of app (including a simple excel file or google calendar should you choose to) to keep track of your shipments. The most important thing is to notify your shipments to the Port Authority in time, using the API provided. Just like in an office building the reception filters out unauthorized traffic, the same way the port’s access app will deny the entrance right to trucks which do not meet the check-in criteria, including having an approval from the port operator.
Is the free version of the Yard App actually free?
Yes. The free tier of the Yard App is fully functional and designed to meet the core legal compliance and scheduling objectives of the port authority. It allows operators to configure basic settings (such as working time, operation duration as well as to manage bookings at no cost.
What are the benefits of upgrading to a paid plan?
Paid plans are designed for larger, complex terminals or for those who aim for absolute efficiency. They unlock advanced multi-dock/multi-warehouse settings, custom brand-labeling (logo and covers), API integrations with your private stock-management ERPs, and advanced features including our automated Smart Booking Rules engine for seconds-based timeslot pacing.
Can I use the Yard app outside the port?
Yes. The Yard App is highly optimized for industrial warehouses, distribution centers, and manufacturing factories located anywhere. The only unique characteristic for port-based terminal operators is that they exist as a nested perimeter inside a larger port facility. This requires integrating the Yard App with the Port Authority's master registries; other than that, the core operational scheduling, capacity tracking, and dock-pacing logic behave identically.
Can I integrate the app with other business platforms?
Yes, the platform is designed to connect seamlessly with external business systems. You can access our comprehensive API integration manual, and our development team provides complimentary support to help you get connected. If your workflow requires specialized data fields or custom connections not supported out-of-the-box, we will analyze your request and outline custom integration options.
Can you develop new features based on our requests?
Yes. Because we own the core codebase and control the development roadmap of our ecosystem, we have the agility to design, build, and deploy custom features. As long as the requested features align with our system architecture and security guidelines, we can develop bespoke solutions. Contact us directly to discuss your specific operational requirements.
How secure is our data?
We maintain enterprise-grade security protocols. All data is fully encrypted both in transit (using SSL/TLS) and at rest. Although the application operates from a secure cloud infrastructure, we manage our own isolated encryption keys to prevent unauthorized access. For organizations requiring the highest level of security, we offer the option to deploy customer-managed encryption keys, shielding your operational data completely—even from us.
Can we run the app from our own data center?
Yes. We offer self-hosted on-premise deployments for enterprise clients. Please note that this option incurs an additional pricing tier to cover the ongoing maintenance, monitoring, and updates of your private instance. Additionally, certain essential services (such as SMS/Email gateways or mapping systems) must remain securely connected to external servers via encrypted tunnels.
Is your solution GDPR compliant?
Yes, privacy and data protection are engineered directly into the core of our software. We adhere strictly to GDPR standards. Upon request, we can provide compliance documentation, as well as a formal 'Privacy by Design and Default Assessment' to assist your legal and compliance teams in demonstrating total data privacy & security alignment.