Why is the Queue Simulator free to use?
Because we believe in showing, not telling. Port Authorities face highly complex logistical environments and need absolute validation before changing physical workflows. The Queue Simulator is a free, interactive tool designed to demonstrate the measurable impact of digital transformation at the port access points before you write a single check.
What parameters are used to calculate physical queue length?
The simulator estimates the physical footprint of the outside queue by multiplying the active truck count by a standard safety vehicle length parameter (typically set to 20 meters, which accounts for both average truck size and the safe buffer distance between vehicles in a standstill queue).
How does the simulator handle average queue metrics?
Instead of relying on a static mathematical average, the simulator tracks the fluctuating truck count in the outside queue at every individual transaction event. The system aggregates these real-time values and weighs them against the total transaction count logged throughout the 24-hour cycle. This provides an accurate operational average that reflects peak-period congestion versus off-peak lull times.
Can we run custom layout models beyond our standard gateways?
The simulator is engineered strictly for road traffic. It supports the configuration of multiple physical gates, but operates on a standard two-tier checkpoint model: the Port Gate (macro perimeter) and the Terminal Gate (micro operator yard). If your physical layout features multiple parallel lanes at these boundaries, you can easily define and simulate them within the setup dashboard.
Can I run the simulation for a multi-layered facility where we also have different zones and transit access points between the port gate and the terminal gate?
Yes, with a logical workaround. For complex layouts with intermediate security zones or transit checkpoints, you can treat each intermediate zone as a 'terminal' within the setup module to model the flow and then run a separate simulation for each of those zones. If your layout is highly complex and this workaround becomes difficult to map, please contact our team. We can discuss your specific logistics corridor and build a custom simulation environment tailored to your exact multi-level infrastructure.